Return & Refund Policy

We want you to have a great shopping experience with PEG & NICKY LLC. If you’re not satisfied with your order, please review the following policy:

• Return Period: Returns are accepted within 14 days of delivery.

• Condition: Items must be unused, unopened, and in their original packaging.

• Refunds: Refunds are issued as store credit only once we receive and inspect the returned item.

• Return Shipping: Customers are responsible for the return shipping cost unless the item is defective or incorrect.

• Non-Returnable Items: Certain items such as clearance products, perishable goods, and intimate items are not eligible for return.

To initiate a return, please contact us at peg_nicky.llc@outlook.com with your order number and reason for return. Our team will provide instructions for the next steps.